BANK HOLIDAY CLOSURE AUGUST 26TH 2024 - ORDERS PLACED BEFORE 2 PM ON FRIDAY 24TH AUGUST 2024 WILL BE DELIVERED ON TUESDAY 27TH. ORDERS PLACED AFTER 2 PM WILL BE PROCESSED ON OUR RETURN TUESDAY 27TH
We offer free next working day delivery on all orders placed before 2 pm Monday to Friday over £100 inc VAT to UK mainland addresses except on bank holidays and other public holidays.
Delivery to UK Mainland | Cost | Need to Know | Any other Charges |
Next Working Day Over £100 | Free | Order by 2 pm | No |
Next Working Day Under £100 | £10 inc vat | Order by 2 pm | No |
Next Working Day by 10 am | £31.20 inc vat | Order by 2 pm | No |
Next Working Day by 12 | £21.60 inc vat | Order by 2 pm | No |
Pallet | Contact us | Please allow 2 working days for delivery | Yes, for refused delivery/persons not present/redelivery or am delivery |
Orders for Northern Island, Channel Islands, Isle of Wight, Isle of Man and the Scottish Highlands and Islands can take 2-3 working days.
Saturday delivery is available for UK mainland addresses only. This option is available at checkout.
All other orders under £100 will incur a postage charge of £10. Some postcodes may attract an additional charge.
Pallet deliveries may incur a separate charge depending on the postcode. There may also be a charge for Saturday delivery.
If your order contains items that are out of stock please advise us if you wish to have a part order sent out or the order sent in full.
We can also arrange bulk items or pallet delivery on a three-day service. Costs will vary depending on the size of the order, so please get in touch with us for details.
Unfortunately, after an order has been processed we are unable to change the delivery address
Yes, if your card payment has passed security delivery can go to another address
We do accept PayPal however, delivery will be made to the address on your PayPal account.
With DPD Local you will get a 1 hour delivery slot.
Please visit our Contact Us page
We are happy to offer delivery to mainland Europe and most international countries. Additional carriage charges will apply.
Orders placed after 2 p.m. are despatched the next working day, so any orders received after 3 p.m. on a Friday will be sent from our warehouse on Monday for a 2-5 working day delivery.
Shipping costs are calculated via height, weight and depth and will be attributed to the order size. Once your order is placed, we will email you a confirmation of the shipping cost.
Please email us at sales@underfloorstore.co.uk for all carriage quotes.
If clearance forms are required for the product’s entry into the destination country, these must also be completed and filed by the customer.
All deliveries are subject to stock availability Our full terms and conditions are available here