- Wet Underfloor Heating
- Wet UFH Packs
- In Screed UFH Packs
- Timber UFH Packs
- Uponor Minitec UFH Packs
- Accessories
- Pipe
- Manifolds
- Spares
Wet Underfloor Heating
- Electric Underfloor Heating
- Thermostats & Controls
Thermostats and Controllers
- Heat Pumps
- Uponor Pre-Insulated Pipe
- Uponor Ecoflex Thermo VIP Single & Twin Pre Ins Pipe
- Uponor Ecoflex Thermo Mini & Single Pre Insulated Pipe
- Uponor Ecoflex Thermo Twin Pre Insulated Pipe
- Ecoflex Thermo HP Connection Pack with Pipe
- Uponor Ecoflex Thermo HP Twin Pipe
- Uponor Ecoflex Aqua Pre Insulated Pipe
- Uponor Ecoflex VIP Aqua Single & Twin
- Uponor Ecoflex Supra Pre-Insulated Pipe
- Uponor Ecoflex Quattro Pre Insulated Pipe
- Uponor Ecoflex End Caps
- Uponor Ecoflex Couplings
Uponor Pre-Insulated Pipe - Spares
- Bulk Buy
Delivery to UK, the EU and the Rest of the World
UK & International Delivery Information
Free next working day delivery on UK mainland orders over £100 (inc. VAT) placed before 2pm, Monday to Friday. Excludes Bank Holidays. Weekend orders are processed on Monday.
Delivery at a Glance
| Delivery Type | Cost | Cut-off Time | Delivery Window | Notes |
|---|---|---|---|---|
| Next Working Day (Over £100) | Free | Order by 2pm | Next working day | No extra charges |
| Next Working Day (Under £100) | £10 inc VAT | Order by 2pm | Next working day | No extra charges |
| Next Day by 10:30am | £31.20 inc VAT | Order by 2pm | Next working day (10:30am) | No extra charges |
| Next Day by 12pm | £21.60 inc VAT | Order by 2pm | Next working day (12pm) | No extra charges |
| Pallet Delivery | Contact Us | — | Allow 2 working days | Charges may apply for redelivery or refused delivery |
| Saturday Delivery | Shown at Checkout | — | Saturday (UK mainland only) | Optional extra |
UK Mainland Delivery
Free next working day delivery applies to all UK mainland orders over £100 (inc. VAT). Orders placed after 2pm are dispatched the next working day. Orders under £100 incur a £10 charge. Some postcodes may attract additional costs.
Uponor Ecoflex Pipe Deliveries
Uponor Ecoflex Pipe is dispatched directly from Uponor and is subject to their delivery schedule at the time of order placement. Delivery times may vary, and next-day delivery cannot always be guaranteed for these products.
Pallet Deliveries
Please allow two working days for pallet delivery. Additional charges may apply for refused deliveries, absence at delivery, or redelivery requests. Bulk pallet or three-day services are available on request.
Non-Mainland UK Delivery
Deliveries to Northern Ireland, the Channel Islands, Isle of Wight, Isle of Man, and Scottish Highlands & Islands take 2–3 working days. Delivery charges for these areas are refundable within this timeframe. Deliveries to Northern Ireland follow the Windsor Framework. Batteries are removed from non-mainland deliveries due to carrier restrictions.
International & EU Delivery
We deliver to mainland Europe and most international destinations. Shipping costs are calculated by weight and dimensions and confirmed after order placement. Orders placed after 2pm (or after 3pm on Fridays) are dispatched the next working day. Typical delivery is 2–5 working days. Customers must complete any necessary customs forms. For quotes, email sales@underfloorstore.co.uk.
Delivery Address & Tracking (FAQ)
Can I change the delivery address after I have placed my order?
Unfortunately, after an order has been processed, we are unable to change the delivery address.
Can delivery be made to an address other than my billing address?
Yes, if your card payment has passed security verification, it can be delivered to another address. This excludes PayPal payments.
Can I pay with PayPal?
We do accept PayPal; however, delivery will be made to the address on your PayPal account.
Will I get a designated delivery time?
With DPD Local, you will get a 1-hour delivery slot.
How can I track my delivery?
Use the tracking reference emailed to you using the relevant link below:
DPD Local
Royal Mail
DHL
DPD Local customers receive a 1-hour delivery slot notification.
