Delivery to the UK Mainland | Cost | Need to Know | Any other Charges |
Next Working Day Over £100 | Free | Order by 2 pm | No |
Next Working Day Under £100 | £10 inc VAT | Order by 2 pm | No |
Next Working Day by 10:30 am | £31.20 inc VAT | Order by 2 pm | No |
Next Working Day by 12 | £21.60 inc VAT | Order by 2 pm | No |
Pallet | Contact us | Please allow 2 working days for delivery | Yes, for refused delivery/persons not present/redelivery or am delivery |
Orders for Northern Ireland, the Channel Islands, the Isle of Wight, the Isle of Man, and the Scottish Highlands and Islands may take 2-3 working days. Please note that postage for deliveries within this time frame is refundable
Deliveries to Northern Ireland fall under the Windsor Framework. Please see more details here.
Batteries that are supplied with any of the products listed on our website will be removed due to carrier restrictions. This applies to deliveries to non-UK mainland addresses.
Saturday delivery is available for UK mainland addresses only. This option is available at checkout.
All orders under £100 will incur a £10 postage charge. Some postcodes may attract an additional charge.
Pallet deliveries may incur an additional charge, depending on the postcode. There may also be a charge for Saturday delivery.
If your order contains items that are out of stock, please let us know if you would like to receive a partial shipment or the entire order.
We can also arrange bulk items or pallet delivery on a three-day service. Costs will vary depending on the size of your order, so please contact us for details.
Unfortunately, after an order has been processed, we are unable to change the delivery address
Yes, if your card payment has passed security verification, it can be delivered to another address. This excludes PayPal payments.
We do accept PayPal, however, delivery will be made to the address on your PayPal account.
With DPD Local, you will get a 1-hour delivery slot.
We are happy to offer delivery to mainland Europe and most international countries. Additional carriage charges will apply.
Orders placed after 2 p.m. are dispatched the next working day. Therefore, any orders received after 3 p.m. on a Friday will be sent from our warehouse on Monday, with a 2-5 working day delivery.
Shipping costs are calculated based on height, weight, and depth and will be attributed to the order size. Once your order is placed, we will email you a confirmation of the shipping cost.
Please email us at sales@underfloorstore.co.uk for all carriage quotes.
If clearance forms are required for the product’s entry into the destination country, these must also be completed and filed by the customer.
All deliveries are subject to stock availability. Our full terms and conditions are available here