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Introducing the new IMI Heatmiser Installer App
Smarter Support for Smarter Heating.
As part of the IMI Heatmiser evolution, a brand-new installer app has been launched to make installing, supporting, and troubleshooting Heatmiser systems quicker and simpler than ever. Whether you're an experienced heating engineer or a first-time neo installer, the new app provides the guidance you need right at your fingertips.
Why a New Installer App?
IMI Heatmiser developed the new app to simplify the support process and provide installers with immediate access to trustworthy information. Rather than searching through manuals or waiting on the phone, installers can now receive help exactly when they need it.
Key Features at a Glance:
Step-by-Step Troubleshooting.
The app offers intuitive walkthroughs for the most common installation scenarios. This helps quickly identify issues and accelerates commissioning on site.
Quick access to product Information.
Find manuals, wiring guides, and setup details for Heatmiser products - including the recently launched neoStat v3 and neoStat-e V3, all in one place.
Call back support.
One of the most useful new features is the callback request function. Installers can seek direct support without waiting on hold, making the entire process more seamless and efficient.
Available on Android & iOS.
The app is free to download and works across all major mobile devices
Download for Android - https://play.google.com/store/apps/details?id=com.heatmiser.installernetwork&hl=en_GB
Download for iOS - https://apps.apple.com/gb/app/heatmiser-installer-network/id6744530300
Designed for the evolving IMI Heatmiser Ecosystem.
This new app arrives alongside the updated thermostat range, including the v3 neo models now available at Underfloor Store. It also supports the upcoming neoFlo and neoHub Gen 3 releases, both of which are set to expand the capabilities of the Heatmiser ecosystem further.
If you'd like to be notified when these new products land, you can register here:
neoFlow notifications - https://www.underfloorstore.co.uk/product/heatmiser-neoflo
neoHub Gen 3 notifications - https://www.underfloorstore.co.uk/product/heatmiser-neoflo-neohub-g3-pack
A Better Experience for Installers & Users
With the IMI Heatmiser installer app, support is easier to access, installations run more smoothly, and troubleshooting becomes much more efficient. It is a valuable upgrade for anyone working with Heatmiser underfloor heating and smart control systems. Whether you're installing the new v3 thermostats or planning ahead for the next generation of Heatmiser products, the new app is an essential tool to keep in your pocket.
